Cash Refunds
Cash Refunds are the reverse form of a Cash Sale. Cash Refunds can be used to credit where money must be returned. Normally a Cash Refund assumes goods are being returned to stock. If goods are to be written off (ie. cannot be resold) then the document should be entered as an adjustment refund. Where an item was over charged or incorrectly priced use a zero quantity for the item. This then allows you to enter the adjustment amount as the price of the item. Because the quantity is zero stock and cost of sales are not affected. This has the benefit of maintaining stock control and a realistic reflection of the gross profit made on sale of that product.
Cash refunds print in the same manner as a Cash Sale and Cash Refund dockets are available.
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