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  • Welcome to the Acumen User Guide
  • Beginning
    • Overview
      • The Basics
      • Quotes and Customer Orders
      • The Sale
      • Stock On Hand
      • Purchasing, Transfers and Manufacturing Orders
      • Supplier Accounts
      • Customer Accounts
      • Cash Book and Bank Reconciliation
      • General Ledger
      • Security
      • System Structure
      • Master Files
      • Sales
      • Orders
      • Debtors
      • Stock
      • Purchases
      • Creditors
      • General Ledger
      • Cashbook
    • Getting Started
      • Security
      • Point Of Sale
        • Products
        • Customers
        • General
        • Advanced
      • Debtors
      • Purchasing
        • Suppliers
        • Supplier Catalogue
      • Stock Control
      • Creditors
      • Till Banking
      • Cashbook
      • General Ledger
  • The Acumen System
    • Sales
      • Overview
      • Point Of Sale
        • Document Numbering
        • Elements of a Sales Document
        • Document Processing
        • Invoices
        • Cash Sales
        • Cash Refunds
        • Credit Notes
      • Orders and Quotes
        • Revisions
        • Expiry Date
        • Estimate Due Date
        • Reviewing Stock Availability
          • In Stock
          • On Order
          • Late Order
          • Part Ordered
          • Late Part Ordered
          • Not Ordered
          • No Supplier
        • Supplying a Customer Order
          • Regular Supply for a Customer Order
          • Exclusive Supply for a Customer Order
        • Picking An Order
        • Printing a Picking Slip
        • Taking a Deposit
    • Master Files
      • Sales Areas
      • Customers
        • Miscellaneous Customers
        • Charge Accounts
        • Credit Control
          • Trading Terms
          • Credit Limits
          • Credit Stops
          • Security and Credit Control
        • Credit Checking
        • Customer Pricing
          • Price Category
          • Club
          • Tax Exemption and Wholesalers
      • Product Groups
      • Products
        • Barcoding
        • Product Import
        • Product Categorisation
        • Miscellaneous Products
        • Surcharges
        • Long Descriptions
        • Dimensions
        • Bulk Buying
        • Bulk Selling
        • Product Classes
          • Kits
          • Factory Classes
          • Auto Use
        • Material Lists
          • Shrinkage
      • Prices
        • Price Categories
        • Special Prices
        • User Input Prices
          • Maximum Margin
          • Price Limit
          • Price Authorisation
          • Price Markdowns
        • Managing Price Changes
          • Product Pricing
          • Price Monitoring
          • Quick Response to Changes
      • Staff Members
      • Suppliers
      • System Options
        • Configuration
          • General
          • Address
          • Debtors
          • Creditors
          • Stock
          • Printers
        • Company Settings
          • Preferences
        • Pulldown Lists
        • Security
          • Base Access Level
          • Specific Access Level
          • Access Objects
    • Debtors
      • Overview
      • Debtors Balances and Integrity
      • Account Balances
      • Transactions
      • Receipts
        • Receipt Allocation
      • Journals
      • Allocating Credit Notes
      • Sales Files
        • Customer Sales File
        • Product Sales File
        • Sales Area and Product Group Sales File
        • Branch, Department, Product Group Sales File
        • Tax File
        • Master Batch File
      • End of Month
    • Stock
      • Stock Control
        • Opening Balance
        • Variations
        • Purchases
        • Production
        • Transfers
        • Sales
        • Usage
      • Stocktaking
        • Counting Stock
        • Spot Count
        • Live Stocktake
        • Backdated Stocktake
          • Variations in Stock
      • Stock Adjustments
      • Stock Transfers between Branches
    • Purchases
      • Overview
      • Stock Requirements
        • Sales Requirements
        • Customer Order Requirements
      • Tracking Customer and Purchase Orders
      • Placing Purchase Orders
        • Manual Purchases
        • Fully Automatic Purchasing
          • Regular Purchases
          • Catch Up Purchases
          • Urgent Purchases
          • Product Group Range
          • Branches
          • Shelf Stock
          • Customer Orders
          • Ignoring Later Deliveries
          • Utilising Overstocks
          • Split by Percentages
        • Semi Automatic Purchasing
          • Branch
          • Preference
          • Utilising Overstocks
          • Split by Percentages
        • Purchase Order Approval
      • The Supplier Product Catalogue
        • Product Group Entries
        • Product Entries
        • Preference
        • Lead Time
        • Percentage
        • Minimum Order Quantity
        • Reviewing Supplier Prices
      • Deliveries
        • Discrepancies in Deliveries
          • Back Orders
          • Short Delivery
          • Missing and Damaged Stock
          • Wrong Item Supplied
          • Purchase Returns
    • Creditors
      • Creditors Balances and Integrity
      • Supplier Account Balances
      • Transactions
      • Supplier Documents
        • Entering a Supplier Document
        • Approving a Supplier Document
        • Releasing Supplier Invoices for Payment
        • Allocating Supplier Credit Notes
        • Credit Claims
      • Payments
        • Making Manual Payments
        • Semi Automatic Payments
        • Fully Automatic Payments
        • Processing Payments
        • Printing Cheques
        • Printing Remittances
        • Journals
      • End of Month
    • General Ledger
      • Overview
      • An Example
      • Ledger Code Structure
        • Ledger code Segments
      • Chart Of Accounts
        • Statement Levels
        • Accounts
        • Sections
      • Ledgers
        • Finding a Ledger
      • Journals
        • Standing Journals
        • Completing Journals
        • Entering Journals for Alternate Years
        • Repeating or Copying a Journal
        • Manually Reversing a Journal
        • Automatic Reversing Journals
      • Transactions
      • End of Month
        • End of Year
          • Creating New Ledgers
          • Transferring Opening Balances
          • Carrying Forward Child Statement Balances
          • Carrying Forward Balance Sheet Items
    • Banking
      • Cashbook
      • Cheques
      • Till Banking
        • Tills
        • Balancing a Till
        • Banking a Batch
    • Distributed Systems
      • Overview
      • Effects of a Distributed Machine
        • General Files
        • Batch
      • Off-Line Operations
      • Remote Operations
        • Branch Stock Control
        • Remote Customer Orders
        • Branch Purchasing
        • Transfer Orders
          • Transfer Request
          • Transfer Send
          • Transfer Receive
          • Transfer Reconciliation
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  1. The Acumen System
  2. Debtors

Allocating Credit Notes

Credit notes can be allocated against reference transactions at the point of sale or they can be allocated later by a special facility. When a Credit Note document is entered into the system you are provided with fields for specifying the reference type and reference transaction code. By entering a valid reference into these fields the credit note will automatically receive the same age and be posted as part of the transaction set for the reference transaction. In addition where the reference is an invoice and the original invoice is accessible the system allows the copying of the invoice details including line items to the credit note.

If the Credit Note is not allocated or if the reference cannot be located then the credit note is created as a Reference transaction. Provided no postings are made against the Credit Note transaction (such as journals), you can pick up this credit note using the Credit Allocation screen and allocate it against one of the available transaction sets.

The Credit Allocation screen allows you to step through Credit Notes (usually limited to the unallocated ones) and select a transaction set for the Credit Note to be posted against. The suggestion button provided will locate the nearest matching transaction set in the following manner:

  • It searches the oldest transaction sets first.

  • It looks for transactions sets whose balances are closest to the credit note.

  • If more than one transaction set has a similar balance then it will compare cost prices, etc.

When a credit note is allocated in this manner it ceases to be a transaction set in its own right and becomes a child of the transaction set that has been selected.

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Last updated 4 years ago

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