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  • Welcome to the Acumen User Guide
  • Beginning
    • Overview
      • The Basics
      • Quotes and Customer Orders
      • The Sale
      • Stock On Hand
      • Purchasing, Transfers and Manufacturing Orders
      • Supplier Accounts
      • Customer Accounts
      • Cash Book and Bank Reconciliation
      • General Ledger
      • Security
      • System Structure
      • Master Files
      • Sales
      • Orders
      • Debtors
      • Stock
      • Purchases
      • Creditors
      • General Ledger
      • Cashbook
    • Getting Started
      • Security
      • Point Of Sale
        • Products
        • Customers
        • General
        • Advanced
      • Debtors
      • Purchasing
        • Suppliers
        • Supplier Catalogue
      • Stock Control
      • Creditors
      • Till Banking
      • Cashbook
      • General Ledger
  • The Acumen System
    • Sales
      • Overview
      • Point Of Sale
        • Document Numbering
        • Elements of a Sales Document
        • Document Processing
        • Invoices
        • Cash Sales
        • Cash Refunds
        • Credit Notes
      • Orders and Quotes
        • Revisions
        • Expiry Date
        • Estimate Due Date
        • Reviewing Stock Availability
          • In Stock
          • On Order
          • Late Order
          • Part Ordered
          • Late Part Ordered
          • Not Ordered
          • No Supplier
        • Supplying a Customer Order
          • Regular Supply for a Customer Order
          • Exclusive Supply for a Customer Order
        • Picking An Order
        • Printing a Picking Slip
        • Taking a Deposit
    • Master Files
      • Sales Areas
      • Customers
        • Miscellaneous Customers
        • Charge Accounts
        • Credit Control
          • Trading Terms
          • Credit Limits
          • Credit Stops
          • Security and Credit Control
        • Credit Checking
        • Customer Pricing
          • Price Category
          • Club
          • Tax Exemption and Wholesalers
      • Product Groups
      • Products
        • Barcoding
        • Product Import
        • Product Categorisation
        • Miscellaneous Products
        • Surcharges
        • Long Descriptions
        • Dimensions
        • Bulk Buying
        • Bulk Selling
        • Product Classes
          • Kits
          • Factory Classes
          • Auto Use
        • Material Lists
          • Shrinkage
      • Prices
        • Price Categories
        • Special Prices
        • User Input Prices
          • Maximum Margin
          • Price Limit
          • Price Authorisation
          • Price Markdowns
        • Managing Price Changes
          • Product Pricing
          • Price Monitoring
          • Quick Response to Changes
      • Staff Members
      • Suppliers
      • System Options
        • Configuration
          • General
          • Address
          • Debtors
          • Creditors
          • Stock
          • Printers
        • Company Settings
          • Preferences
        • Pulldown Lists
        • Security
          • Base Access Level
          • Specific Access Level
          • Access Objects
    • Debtors
      • Overview
      • Debtors Balances and Integrity
      • Account Balances
      • Transactions
      • Receipts
        • Receipt Allocation
      • Journals
      • Allocating Credit Notes
      • Sales Files
        • Customer Sales File
        • Product Sales File
        • Sales Area and Product Group Sales File
        • Branch, Department, Product Group Sales File
        • Tax File
        • Master Batch File
      • End of Month
    • Stock
      • Stock Control
        • Opening Balance
        • Variations
        • Purchases
        • Production
        • Transfers
        • Sales
        • Usage
      • Stocktaking
        • Counting Stock
        • Spot Count
        • Live Stocktake
        • Backdated Stocktake
          • Variations in Stock
      • Stock Adjustments
      • Stock Transfers between Branches
    • Purchases
      • Overview
      • Stock Requirements
        • Sales Requirements
        • Customer Order Requirements
      • Tracking Customer and Purchase Orders
      • Placing Purchase Orders
        • Manual Purchases
        • Fully Automatic Purchasing
          • Regular Purchases
          • Catch Up Purchases
          • Urgent Purchases
          • Product Group Range
          • Branches
          • Shelf Stock
          • Customer Orders
          • Ignoring Later Deliveries
          • Utilising Overstocks
          • Split by Percentages
        • Semi Automatic Purchasing
          • Branch
          • Preference
          • Utilising Overstocks
          • Split by Percentages
        • Purchase Order Approval
      • The Supplier Product Catalogue
        • Product Group Entries
        • Product Entries
        • Preference
        • Lead Time
        • Percentage
        • Minimum Order Quantity
        • Reviewing Supplier Prices
      • Deliveries
        • Discrepancies in Deliveries
          • Back Orders
          • Short Delivery
          • Missing and Damaged Stock
          • Wrong Item Supplied
          • Purchase Returns
    • Creditors
      • Creditors Balances and Integrity
      • Supplier Account Balances
      • Transactions
      • Supplier Documents
        • Entering a Supplier Document
        • Approving a Supplier Document
        • Releasing Supplier Invoices for Payment
        • Allocating Supplier Credit Notes
        • Credit Claims
      • Payments
        • Making Manual Payments
        • Semi Automatic Payments
        • Fully Automatic Payments
        • Processing Payments
        • Printing Cheques
        • Printing Remittances
        • Journals
      • End of Month
    • General Ledger
      • Overview
      • An Example
      • Ledger Code Structure
        • Ledger code Segments
      • Chart Of Accounts
        • Statement Levels
        • Accounts
        • Sections
      • Ledgers
        • Finding a Ledger
      • Journals
        • Standing Journals
        • Completing Journals
        • Entering Journals for Alternate Years
        • Repeating or Copying a Journal
        • Manually Reversing a Journal
        • Automatic Reversing Journals
      • Transactions
      • End of Month
        • End of Year
          • Creating New Ledgers
          • Transferring Opening Balances
          • Carrying Forward Child Statement Balances
          • Carrying Forward Balance Sheet Items
    • Banking
      • Cashbook
      • Cheques
      • Till Banking
        • Tills
        • Balancing a Till
        • Banking a Batch
    • Distributed Systems
      • Overview
      • Effects of a Distributed Machine
        • General Files
        • Batch
      • Off-Line Operations
      • Remote Operations
        • Branch Stock Control
        • Remote Customer Orders
        • Branch Purchasing
        • Transfer Orders
          • Transfer Request
          • Transfer Send
          • Transfer Receive
          • Transfer Reconciliation
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  1. The Acumen System
  2. Master Files

Customers

PreviousSales AreasNextMiscellaneous Customers

Last updated 4 years ago

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The customer file is the heart of the sales and systems. It is both a repository for information about your customer base and an instruction set for Acumen to control sales and debtor information. You should make an entry into the customer files for any entity that you make or hope to make sales to on a recurring basis.

Related Topics:

debtors
Miscellaneous Customers.
Charge Accounts.
Credit Control
Credit Checking
Customer Pricing