Discrepancies in Deliveries

Often discrepancies arise between suppliers documentation, actual goods delivered and the original purchase order. The important thing is to take the correct action dependant on the discrepancy. They typically fall into the following categories:

  • Back ordered

  • Short delivery

  • Missing or damaged stock

  • Wrong item supplied

  • Items requiring return to supplier

Discrepancies of a monetary nature are not looked at here as they are taken care of in the Creditors system.

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