Missing and Damaged Stock

It is important to note here whether the supplier considers this stock to be delivered. If you do not have a delivery docket or Invoice for the goods then treat them as short delivered or back ordered as required. Where you do have paperwork delivering these goods you need to claim the discrepancy. To do this enter the full quantity shown on the suppliers document to the received column then enter the damaged/missing quantity to the Claimed column.

Making a claim in this way achieves many purposes:

• It keeps stock on hand accurate.

• It completed the delivery cycle of the order.

• It initiates a credit claim cycle that will be completed by the Creditors system with acknowledgment of the claim when processed.

• It allows the printing of a Purchase Return document where required.

• It allows the capture of a reason and other details about the claim.