Supplying a Customer Order
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The Supply button can be used to generate Purchase, Transfer or Factory orders for those items that require stock on a customer order. It may also be used to pick available stock for the order (see below). The method by which the system calculates what is required is controlled by the company setting "Disregard stock on Customer Order Purchasing". When unchecked the Regular method is to determine what stock is outstanding to satisfy the order. Checking this option causes an Exclusive supply situation where all items for this order are considered required unless they already have specific supply documents already placed.
Where an item requires supply the system selects the most preferred supplier by use of the Supplier catalogue entries. If no supplier can be located for an item the review status is set to "No Supplier" and nothing is purchased.
For any items to be supplied the system will generate a new purchase, transfer or factory order unless one already exists with this customer order as its reference. Each line placed on the supply order is marked for the customer order to ensure priority is given to this order. Note that the system will not duplicate orders if the Supply button is pressed twice unless the original orders have been deleted or altered.